UX, Product Design, and Consulting

We create digital product experiences your customers will love.

About Us

Grow your business with our product design expertise.

We have over 20 years of experience helping businesses create new web & mobile applications, optimizing existing ones, and expanding or pivoting into new markets.

20/20 helped us refresh the UX and UI of our healthcare SaaS product to ensure it was market ready.

They carefully considered user needs while keeping business goals in mind.

I'd work with them again in a heartbeat.

Lisa Williams

CEO,

UNUM Health Inc.

Services

User Experience, Digital Product Design, and Consulting Expertise.

Discovery and Exploration
  • Workshops and Ideation
  • Product and User Research
  • UX Audits and Usability Testing
UX and UI Design
  • Information Architecture and Sitemaps
  • Wireframes, User Flows, and Prototypes
  • User Interface and Interaction Design
UX Consulting and Training
  • Product Vision and Roadmap Planning
  • UX Training and Upskilling
  • UX Design process optimization

Clients

We work with companies and teams of all sizes and across industries.

Atlantic Credit Unions
League Data
OMISTA Credit Unions
Resulta
Digital Nova Scotia
Dalhousie University
Halifax
Ontario
Burlington
QE2 Foundation
Volta
WOW!
Ecology Action Centre
UNUM Health
Saltwire
Dear Life
Talkatoo
Swept
WorkInsights
Innerlogic
Safi Media
Dashboard Marketing
Covers
Stanfields
Innovasea

Work

Some of our recent projects.

Telecommunications

Telecommunications

Enterprise application design, prototyping, usability testing, and development.

Higher Education

Higher Education

UX design, content consulting, and usability testing.

Home Care

Home Care

Mobile app, Admin portal, website refresh, and logo design.

Banking

Banking

Online mortgage pre-approval research and usability study.

Technology Industry Association

Technology Industry Association

UX design training for association member companies.

Veterinary

Veterinary

Dictation SaaS product UX design, team hiring and coaching.

Newspaper Publishing

Newspaper Publishing

Current state UX audit and website redesign.

Business Coaching

Business Coaching

Marketing website design.

Credit Union

Credit Union

Current state UX audit.

Contact

Starting a new project or refreshing an existing one?

Let's talk about your project and how we can help!

We create digital experiences that people love to use and help businesses succeed in a digital world.

Jamie Gerrard profile picture

Jamie Gerrard,

Principal Consultant,

User Experience

Thanks for sending your message!

What happens next?

1 We'll email you within 24 hours to set up a call to discuss your project goals.

2 Next, we'll email you options for supporting you and your project.

3 Finally, we'll agree on the terms of working together and send over a proposal that includes budget estimates and a timeline.